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Fairy Chimneys, Cotton Castle & the Turkish Riviera

From Sept 19, 2020 to Oct 3, 2020 (14 nights) Print Version Status: *NEW* Available

Join me in exploring this richly historical land with its lyrical landscapes, unique experiences and some of the best cuisine you will ever taste. Experience the legacies of the great Roman, Byzantine and Ottoman Empires that take you from the closeted quarters of the Sultan and his harem in Istanbul's sprawling Topkapı Palace to the mysterious Lycian ruins on the Mediterranean coast to Cappadocia's otherworldly 'fairy chimney' rock formations and Pamukkale’s unique snow-white limestone terraces and hot springs.

In Brief

Tour summary:Turkey TB Map2020

3 nights - Istanbul

2 nights - Cappadocia

2 nights -  Antalya

2 nights - Onboard a Traditional Gulet

1 night - Dalyan

1 night - Pamukkale

1 night - Kusadasi

2 nights - Istanbul

Tour based on 10 participants to a maximum of 14.

Escorted By:

Sylvia Kuhnemann, The Travel Broker & Today's Woman Traveller

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Full Itinerary

 

1 Mosqueb

2 blue mosqueb

my photo mosque

4 spice marketb

5 whirling dervishesb 

3 lanternsb

6 rock housesb

6 Cappadociab

7 hot air balloon 2b

templeb

ancient theatreb

9 guletb

12 beachb

13 blue bayb

14 Kasb

15 paraglidingb

16 turkish rivierab

17 fethiyeb

18 cotton castleb

19 pamukkaleb

20 pamukkale2b

21 ruinsb

22 ruins in ephesusb

23 bospherusb

 

My photo Istanbul

24 bellydancerb250imageplaceholder

 

 

 

 

Day 1: Istanbul Arrival Meals: None
Upon arrival in Istanbul International Airport, we will be greeted by our guide and driver and transfer to our hotel. The rest of the day is free to unpack and rest. In the evening, we will meet for cocktails, get to know each other and dine together at a restaurant near our hotel.
Overnight at Biz Cevahir Hotel Sultanahmet

Day 2: Istanbul                                             Meals: B. L
After breakfast at our hotel, we will meet our guide and set out on a day discovering the vibrant neighbourhoods and foods of Istanbul where rich Turkish heritage beautifully blends with a forward-thinking way of life. We start off on Istiklal Street, one of the most famous avenues in Istanbul, Turkey, visited by nearly 3 million people in a single day. We will make our way to the Çiçek Pasajı, also known as the ‘Flower Passage’and walk by the historic covered walkway and the nearby Nevizdade Sokak arcade with its bustling meyhenes. We will stop at various venues to try local delicacies. We will have opportunity to stop at a coffee house and enjoy a strong cup of traditional Turkish coffee and learn about the kahve falı, a local custom of telling fortune based on the leftover coffee grounds. From there, we visit the Dolmabahce Palace, located in the Besiktas district, which served as the main administrative center of the Ottoman Empire from 1856 to 1887 and 1909 to 1922. From there we travel to Karakoy (ancient Galata) in the Beyoglu district and Kadıköy, a large, populous, and cosmopolitan district on the Asian side of Istanbul known as the cultural centre of the Anatolian side of Istanbul. After lunch, we visit the Spice Bazaar, also known as the Egyptian Market. Wander through this captivating marketplace and take in the myriad of sights, flavors, and aromas. Stop by numerous stalls selling fragrant herbs and decadent treats, or perhaps grab a cup of hot Çay and simply watch the local life go by.
Overnight at Biz Cevahir Hotel Sultanahmet

Day 3: Istanbul                                              Meals: B, L
Today we set off to discover the old city. We start at the ornate residence of the sultans of the past, the Topkapi Palace. Marvel at its incredible architecture and opulent décor as our guide introduces us to the history of the Ottoman Empire. We continue to on to the Hagia Sophia, one of Istanbul’s most renowned structures, built in 537 AD at the beginning of the Middle Ages. Enter this majestic complex and feel immediately in awe of its sheer grandeur and beauty while our guide explains how Hagia Sophia is an architectural reflection of the city’s fascinating past. Next, we explore the underground Basilica Cistern. Built in the 6th century, it is the largest of the several hundred reservoirs built beneath the city to provide its inhabitants with water. Stroll through the dim colonnades and keep an eye out for the Medusa heads proudly guarding this ancient technological wonder. Our next stop is the Blue Mosque, constructed between 1609 and 1616 during the rule of Ahmed I. Its Külliye contains Ahmed's tomb, a madrasah and a hospice. Head inside and be amazed at its glorious interior and the iconic blue hand painted Iznik tiling that earned the mosque its name. We continue on to the nearby Hippodrome for a glimpse at what used to be the hub of the local civic life centuries ago. After lunch, we finish our tour at The Grand Bazaar, the largest and oldest covered market in the world, with 61 covered streets and over 4,000 shops which attract between 250,000 and 400,000 visitors daily. Stroll through the vibrant lanes dotted with countless shops and expose your senses to this melting pot of colors, sounds, and scents. Watch the skillful local artisans and craftsmen work on their masterpieces and try out your bargaining skills. In the evening, why not opt for the Optional tour to see the Whrling Dervishes ($$).
Overnight at Biz Cevahir Hotel Sultanahmet

Day 4: Cappadocia                                       Meals: B,L
We are up early this morning for an early morning flight to Cappadocia. Upon arrival, we will jump right into our tour and spend the day getting to know the history and exploring the spectacular landscapes of this unique part of the world. Be amazed by the charming stone houses that line the narrow streets of Ortahisar, then visit the 90 metre high rock-castle in the centre of the town which served as a refuge from attackers in Byzantine times. We will also visit the Cambazlı Kilise ('Church of Acrobats'), which has 13th century wall paintings. From there, we visit the Üzümlü kilise ('Grapevine Church') built in the 8th century AD. It contains frescoes with grapevines and an image of Mary enthroned with the baby Jesus. We continue our day with a visit to one of Cappadocia’s subterranean cities, Kaymakli, built by the Phrygians, an Indo-European people, in the 8th–7th centuries BC. The city was expanded in the Byzantine Era when it was used for protection from Muslim Arab raids during the four centuries of Arab–Byzantine wars (780-1180). Descend into the underground labyrinth and learn the fascinating story of 7th century Christians who established these dwellings in an attempt to flee persecution. Next, we drive to the Cavusin Valley for an opportunity to see the peculiar troglodyte settlements that stayed inhabited until the mid-20th century. After a break for lunch, we continue on to the Red Valley. Feel as if you have been transported to another planet as you marvel at the otherworldly terrain around you.
Overnight at MDC Cave Hotel

Day 5: Cappadocia                                       Meals: B,L
This morning you can choose to take the optional Hot Air Balloon excursion ($$) before breakfast. This really is not an excursion to be missed! After breakfast, we meet our guide and driver for an adventure-filled day in magnificent Cappadocia. Our first visit is to Goreme which is believed to date back to the Hittite Era, between 1800 and 1200 BC. This location was central between rival empires for many centuries such as the Hurri-Mitanni, Hittite Empire, Middle Assyrian Empire, Neo Assyrian Empire, Persian Achaemenid Empire and the Greek Seleucid Empire, leading the natives to tunnel into the rock to escape the political turmoil. During the Roman era, the area became home to Christians retreating from Rome. Christianity prevailed as the primary religion in the region, which is evident from the stunning examples of Byzantine art and marvelous frescos in a series of churches carved into the rocky surroundings. Our first stop is the Open Air Museum. Our guide will introduce us to the rich history of this fascinating World Heritage Site as we stroll through the mystical landscape. Our second stop is the 7th-century Uzumlu Church located in the Zelve Valley. The church itself is classified as a "fairy chimney formation" and is considered one of the most important historic churches in Zelve. The walls of the church are decorated with red and green painted grapevines and a cross is carved into the ceiling. This will be followed by a visit to the Valley of the Monks which is full of distinctive sculpture-like rock formations commonly referred to as fairy chimneys. We then make our way to the town of Avanos, renowned for its beautifully intricate earthenware pottery. The ceramic trade in this district and its countless pottery factories date right back to the Hittites. It is a popular destination because of its attractive old town with cobbled streets, and views over the river. Here we will stop for lunch before we continue on to Uchisar Castle, the highest point in the region. First mentioned in a 14th century chronicle by Aziz ibn Ardasir, the area is believed to have been occupied as early as the fifth century by the Hittites, who may have used the natural structures of the cliffs as refuges and strongholds against possible attacks. Take in the unmatched panoramic views of Cappadocia with Mount Erciyes proudly perched in the background. Afterwards we proceed to the the Pidgeon Valley, yet another natural gem of this stunning part of Turkey. Relish in its wonderful scenery and don’t forget to take plenty of photographs. We finish off the day with a visit to the Wine House and get a better understanding why Cappadocia is famous for its fertile vineyards.
Overnight at MDC Cave Hotel

Day 6: Cappadocia - Antalya                       Meals: B
After a relaxed breakfast, our driver will transfer us to the airport where we will board our flight to Antalya. A new driver will meet us there to take us to our hotel. The remainder of the day will be at leisure to explore the old city.
Overnight at Alp Pasa Hotel

Day 7: Antalya                                              Meals: B,L
We will spend the day today exploring the extraordinary Roman ruins of Perge, Side and Aspendos. During the Hellenistic period Perge was the capital of Pamphylia, and one of the 4 great cities that also included Aspendos, Side, and Sillion. Perge was one of the richest and most beautiful cities in the ancient world, most famous for its temple dedicated to Artemis, the beautiful goddess of wilderness. It was also home to the renowned Greek mathematician Apollonius and according to legend, it was also the birthplace of beer. We will visit a large site of ancient ruins including an acropolis dating back to the Bronze Age. Afterwards we move on to the city of Aspendos, another ancient city in Pamphylia well known for its magnificent theatre built between 161-180 AD during the reign of Marcus Aurelıus, The theatre is considered one of the world’s best-preserved theaters from antiquity having had a capacity of between 7,300 up to 8,500 if the stairs were used as well. From there we travel on to the ancient Greek cityof Side with its spectacular natural harbor setting which made it one of the most significant centers for trade, especially of olive oil and slaves. After spending the day exploring ancient ruins, we end our tour at the Kursunlu waterfalls so remember to pack your swimsuit!
Overnight at Alp Pasa Hotel

Day 8: Antalya - Cruise                                Meals: B,L
Today we embark on our cruise of the Turkish Riviera. After breakfast our driver will transport us to Cayagzi Harbour in Demre. After settling in to our cabins onboard the gulet, we will have lunch and then cruise to the Sunken City, an ancient town dating back 2000 years to the Lycian period and destroyed by an earthquake splitting the land in two. We will cruise parallel to the stone walls submerged in the sea, however no swimming, diving or snorkelling is allowed in this area as it is now a World Heritage site. Afterwards we will anchor down near Kalekoy where we can walk to the top of the hill and witness a magical view over the bay from the castle. At night we will moor in Gokkaya Bay where we will have the opportunity to join travellers from other boats at Smuggler’s Inn for a night of dancing and socialising. A free boat service runs to and from the gulets and the bar all night. If you don't want to party, simply relax and chill out on the gulet.
Overnight onboard the Gulet

Day 9: Cruise                                                Meals: B,L
Today we cruise to Kas, a fishing village built atop of ancient ruins. Famous for its unique jewelry
and shopping, this town has beautiful cobbled streets with shops and cafes lining the alleyways.
We will have plenty of time to explore and even head west of the village to see the ancient theatre. For those interested in the optional scuba diving excursion ($$), you will be transferred out to the diving boat to dive in what is said to be the best place to dive in Southern Turkey. After our time in Kas we will cruise past Kalkan and anchor down for the night in the beautiful Aquarium Bay. Before sunset be sure to grab a snorkel and see some of the marine life in this area.
Overnight onboard the Gulet

Day 10: Cruise - Dalyan                               Meals: B,L
We will rise this morning to the Babadag ranges, looming cliffs leading into Butterfly Valley. Once we moor the gulet in Butterfly Valley, we will enjoy breakfast before having free time to swim, relax or do the optional hike up to the waterfall. This area is named after the butterflies in the area so be sure to keep an eye out for the variety of butterflies and moths in the valley. Oludeniz, the most photographed beach in the world, is the next stop for today. We have lunch here and for those wanting to do the optional activity of paragliding ($$), you will be taken to shore to glide from Babadag, 2000 metres above sea level and fly over Oludeniz Beach and Blue Lagoon. This is one of the best spots in the world for paragliding and will offer you the most amazing and spectacular views! Our cruise ends at Oludeniz Beach where we will be picked up by our driver and transferred to our hotel in Dalyan. After checking in, we will be off again to visit the famous mud and sulphur baths and wallow, hippopotamus style, in the warm, sticky swamp. It not only claims to have therapeutic properties (curing all manner of ills from skin problems to gastric conditions) but also claims to make you look ten years younger. Once you have covered yourself in the mud you then wait for it to dry in the sun. Some say that Cleopatra herself would make the occasional trip to the region just to visit these baths.
Overnight at Dalyan Resort & Spa

Day 11: Dalyan – Pamukkale                      Meals: B,L,D
Today we get an early start visiting the ancient city of Caunos, where we will see the rock tombs carved out of the rocks along the Dalyan river. After checking out of our hotel, we start our drive to Pamukkale. Upon arrival we will be transferred to our hotel.
Overnight at the Colossae Hotel

Day 12: Pamukkale - Kusadasi                   Meals: B,L
Meaning "cotton castle" in Turkish, Pamukkale can really be called the 8th wonder of the world. This natural formation contains hot springs and travertine, terraces of carbonate minerals left by the flowing water. On the top of this white "castle", the ancient city of Hierapolis was built. The ancients believed that Hierapolis, or Sacred City, was founded by the god Apollo. It was famed for its hot springs, whose vapors were associated with Pluto, the god of the underworld. These hot springs were popular in Roman times because of their therapeutic powers. Because of the gloriously unique white travertine and historical values of Hierapolis Ancient City, Pamukkale was added to the UNESCO World Cultural Heritage in 1988. This is where we will be exploring today. During our visit, we will walk through the open-air museum where we will see the massive ancient graveyard containing over 1200 sarcophagi, many of which are the size of a small house. We will also visit an ancient Roman amphitheater, the historical museum (former Turkish bath), the ancient Cleopatra swimming pool, the monumental tomb of St. Philippe, the magnificent Necropolis of Anatolia, and much more. After our tour we will continue on to Kusadasi and check in to our hotel.
Overnight at Ilayda Avantgarde Hotel

Day 13: Kusadasi                                         Meals: B,L
Today we will spend the day exploring Ephesus, once the commercial centre of the ancient world and a highlight of any visit to Turkey. The city’s vast wealth supported its splendid architectural program, which was dedicated to the goddess Artemis. Her enormous temple, considered one of the seven wonders of the ancient world, was rebuilt several times and originates, in its latest form, from the Third-Century BC. Marvel at the ancient ruins which also include the Odeon Temple, the Fountain of Trajan, the Temple of Hadrian, the steam baths of Scholastic, Marble Road, the, the Great Theatre where the Apostle Paul preached against the Pegans and Gladiators once engaged in battle, the largest Open-Air Museum in Turkey and the Library of Celsus . After lunch, we will go to the House of the Virgen Mary. It is recorded that the apostle John brought the Virgin Mary to Ephesus after the death of Jesus Christ and that she spent her last days in this small house built for her on Mt. Koressos. The foundations of the building date back to the First-Century AD and has now received the official sanction of the Vatican. Afterwards we will have the opportunity to visit a leather factory before heading to the airport in Izmir for our flight back to Istanbul.
Overnight at Biz Cevahir Hotel Istanbul

Day 14: Kusadasi - Istanbul                          Meals: B,D
After breakfast, we board our own private yacht to cruise the unique winding Bosphorus River separating two continents. The shores offer a beautiful harmony of the old wooden mansions, marble palaces, stunning mosques and modern buildings. Among the most famous to be seen are; Rumeli Fortress, Beylerbeyi Palace, Ortakoy area and the Maiden’s Tower. The afternoon is at leisure for last minute shopping at the Grand Bazaar or take advantage of the optional excursion to the Hammam , a Turkish Bath House ($$). In the evening, we will be picked up at 7:30 pm for our Farewell Dinner at Sultana's Dinner and 1001 Nights Show.
Overnight at Biz Cevahir Hotel Istanbul

Day 15: Return Home                                      Meals: B
After breakfast, we meet our driver at the hotel lobby who will transfer us to the airport to catch our flight home.

Full Pricing and Details

Prices per person in Canadian Dollars (CAD $)

 Twin Share

 Single Supplement 

 Tax

14 Nts - Turkey - 19 September to 03 October, 2020

Flights depart Canada in the afternoon of Sept. 18 and returns the evening of Oct. 03, 2020

(Tour begins and ends in Istanbul)

$4885.00

 

$995

 

INCL

 

Discounts

Early Early Booking Discount - Pay deposit by Dec 01, 2019 

OR Early Booking Discount - Pay deposit by Mar 01, 2020

Discount for full payment by cash, cheque or e-transfer

 

 

-200.00

-100.00

-150.00

 

 

-200.00

-100.00

-200.00

 

Tour based on 10 participants with a maximum of 14.

Single price is based on single accommodation throughout.

Prices are per person in Canadian Dollars (CAD $) and are inclusive of all taxes unless otherwise stated.

Deposit at time of booking is $1500.00 CAD per person + insurance premium if applicable, see deposits and final payments area below.

Final Payment is due on 1 June 2020.

Pricing Inclusions:

Our price includes:

  • Hotel: 14 nights accommodation with private en suite facilities.
  • Meals: Breakfast daily, 11 lunches and 4 dinners
  • Transportation by private air-conditioned vehicle throughout the entire tour including airport transfers
  • 3 Domestic flights (from Istanbul to Cappadocia, Cappadocia to Antalya & Izmir to Istanbul)
  •  Cruise on a 12 stateroom Gulet
  • Tipping for guides, drivers and included meals
  • Tour Leader: Fully escorted by Sylvia Kuhnemann of The Travel Broker
  • Sightseeing: All fees to all sights and attractions mentioned in the tour itinerary
  • Taxes: Local taxes on all included ground transportation, accommodation, included meals & beverages and services per itinerary.

Pricing Exclusions:

The price does not include:

  • International airfare return to Turkey.

We would be happy to assist you in arranging flights from your home to join us on the tour.

  • Meals not mentioned in the itinerary or pricing inclusions area.
  • All beverages except for those included with breakfast.
  • Personal Insurances (medical, travel, baggage, cancellation, etc.)
  • Tipping for excluded features (e.g., meals not mentioned)
  • Any Passport, Visa Fees or Immunizations.
  • All items of a personal nature and souvenirs.
  • All optional excursions or deviations from the itinerary.
  • Hotel gratuities and baggage handling.

Deposits and Final Payments:

  • Deposits: At time of booking of $1500.00 CAD per person + insurance premium if applicable.
  • Final Payment: Due by 1 June, 2020. 

Cancellation Charges:

Once a deposit has been paid the following cancellation charges will apply:

  • Cancellation notice received up to 31 December, 2019: 100% Refundable less a $10 administration fee  
  • Cancellation notice received between 01 January, 2020  to 01 February, 2020: 100% Refundable as credit towards a future trip with The Travel Broker or Today's Woman Traveller
  • Cancellation notice received between 02 February, 2020 to 01 March, 2020:  Deposit Paid
  • Cancellation notice received between 02 April, 2020 to 01 May, 2020: 50% of Total Price
  • Cancellation notice received between 02 May, 2020 to 01 June, 2020: 75% of Total Price
  • Cancellation notice received 02 June, 2020 or later:100% of Total Price

Note: Insurance premiums and international flights are non-refundable (unless by airline). We suggest travel insurance to protect your payments, Please feel free to ask us for a quote

Frequent Questions

Frequently Asked Questions

We do our best to answer all your questions before you travel with us. Please contact us if you have concerns that are not addressed here.

What is included in the cost?

Each individual tour specifies in the 'Included Features' section what is included in the tour. The cost always includes your accommodation, breakfast daily, excursions, activity instruction, local transportation, and services of your escort. Some trips also include lunches or dinners.

How far in advance do I need to reserve my trip?

It is never too early to reserve your space on your trip of choice. Many of our tours book up months or even a year ahead. Please call us or e-mail to reserve your place as we would not want you to be disappointed.

What are the accommodations like?

We stay in comfortable local hotels and lodges. Accommodations are based on twin-share occupancy, (with private facilities) but single supplement is available if desired. Our Asian tours all feature deluxe hotels. Our accommodations are centrally located in the places we visit offering the convenience of personal exploration during free time.

What will the food be like?

We feature both simple, nutritious local foods and gourmet meals, depending on the destination. We always try to vary the diet so that our participants can learn about and enjoy the local cuisine. When meals are not included, we make sure that there are a number of restaurants in the immediate area of our accommodation to give our travellers the chance to enjoy searching out local restaurant experiences.

Can I come alone?

Yes, many people book with us as a single. If you are travelling with a friend, you can of course share a room with them. It is part of our mission to provide everyone the opportunity to meet new friends while enjoying a wonderful travel experience.

Who do I eat meals with?

You'll never dine alone. Our guides always offer the option for you and the group to join them for meals.

How many people are in the group?

This depends on the tour you select. Our groups are always small, however, from 10 to 18 participants.

What is the average age of your clients?

The average age of our clients is between 30 – 65 years of age. The love of travel and adventure has no particular age. Each group generally has a mix of ages.

Who travels on your tours?

Most everyone. Our passengers are a very diverse range - women or men who are single, married, divorced or widows/widowers. They are of all ages, and are often repeat clients. Our travellers come from across the country, from the USA, and some from other countries as well.

Who are the guides?

Our tours are escorted by The Travel Broker's staff member. Our team of escorts are all experienced, well educated, speak the local language and make great travelling companions. We frequently hire local guides for specific touring or in particularly exotic locations where our escort may not speak the local language.

How physically fit do I need to be?

This depends on the trip you select. We accommodate men and women of different levels and abilities. Our walking tours are designed to suit all levels of walkers. You don't have to be in top shape, but you will enjoy it more if you are reasonably fit. Many surprise themselves at their new-found strengths and abilities!

What kind of clothing should I pack?

We send you a complete trip dossier including a packing list when you reserve your trip with us.

How do I arrange transportation to meet up with the tour?

The Travel Broker & Cruise Centre is a fully licensed travel agency. We are qualified travel agents and are able to assist with flight arrangements, if desired, to meet up with our tours. Our tours commence and end in, or near, transportation centres.

What if I want to arrive early or stay on after the trip?

We assist our passengers with additional hotel arrangements, as required.

 

Terms & Conditions

Our Booking Terms and Conditions

These are the Terms and Conditions that will apply to your booking. Please read them carefully as you will be bound by them. These Terms shall constitute the entire agreement between The Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.

1. The Contract

All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with the Company or its Agents, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when the Company sends a confirmation invoice or email. It is at this point that a Contract between the Company and the Client comes into existence. All person(s) named on the booking are hereafter referred to as the "Client" and references to Client shall be to all those so named.

"The Company" means either The Travel Broker or Today's Woman Traveller.

"Carrier" means the owner and/or any charterer and/or manager of the vessel or any other person, to the extent that it acts as a carrier or performing carrier (in accordance with the definition provided in the Athens Convention). "Conditions of Carriage" means the terms on which any transport is provided by a carrier including any carriage by sea, road, rail or air. The carrier's Conditions of Carriage are available on request and are expressly incorporated into this Contract. The carrier's and the Company's liability for death and or personal injury and/or loss of and/or damage to luggage may be limited by international conventions including the Athens, Warsaw or Montreal Conventions.

"Contract" means the Contract concluded between the Company and the Client relating to the relevant Tour which is evidenced by the issue of the confirmation invoice sent by the Company or its sales agent to the Client. The service to be provided is the tour referred to in the booking confirmation.

2. Medical and Special Requirements

The Client must notify the Company in writing during the process of booking of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and or any medical condition. Failure to notify the Company may result in the Client being refused travel. Failure to notify the Company of any such condition that results in cancellation will have full cancellation fees to the Client. Some trips may be unsuitable for Clients due to age, mobility, disability, pregnancy or physical or mental conditions. It is the Client's responsibility to check prior to booking. The Company may refuse to carry pregnant women over 24 weeks or Clients with certain conditions. The Company is not required to provide any special facilities unless it has agreed to do so in writing. The Company will do its best to meet Clients special requests including dietary, but such requests do not form part of the Contract and therefore the Company is not liable for not providing these requests. Medical facilities vary from country to country and the Company makes no representations and gives no warranties in relation to the standard of such treatment. Traveling with Children: Clients aged 18 at date of first travel are viewed as adults. An adult over the age of 18 must accompany every 2 children under the age of 18. The ratio of adults to children traveling together must be one adult per two children and two adults per four children (17 and under). The minimum age for Clients traveling on tours is 12. All enquiries with respect to children are subject to review and approval by the Company that reserves the right to restrict the number of travelers under the age of 18 on tours. If the adult accompanying the child is not the child's parent or parents are divorced, then a "Parental Consent Guardianship Form" must be signed (or other documents provided as requested by the Company) by the parent or legal guardian and received by the Company prior to departure. For more information: http://www.voyage.gc.ca/faq/children-travel_enfants-voyage-eng.asp

3. Deposits

The Company Trips: At time of booking a deposit of CAD$500 per person per tour is due. If booking is made 60 days or less prior to departure, full payment is due. The deposit and medical form, if applicable, should be sent to the Company or its Agent. Today's Woman Traveller may require a higher deposit or full payment at the time of booking. If deposit is different from that outlined in this clause, the requirement will be advised at time of booking and detailed on the invoice. If combinations of The Company Trips, and Independent and Tailor Made Trips are booked, the most restrictive requirements will apply to the whole booking.

4. Final Payment Schedule/Acceptance of Booking/Client Details

The Company Trips and The Company Tailor Made Trips:

1. Final Payment: The Company must confirm acceptance of the Client's booking in writing. Please refer to the confirmation invoice and/or confirmation email for details regarding final payment. Payment of the balance of the tour price is due 60 days before the departure date of the first service booked. If full payment is not received by the due date, then rates and tour space cannot be guaranteed. If a booking is made 60 days or less before the departure date of the first service booked then the full amount is payable at the time the booking is confirmed. If this balance is not paid at the time the booking is confirmed the Company reserves the right to treat the Client's booking as cancelled. The Company Trips and Tailor Made Trips may require a higher deposit or full payment at the time of booking. If full payment is different to that outlined in this clause, the requirement will be advised at time of booking and detailed on the invoice. If combinations of The Company Trips, and The Company Independent and Tailor Made trips are booked, the most restrictive requirements will apply to the whole booking.

2. Client Details: In order for the Company to confirm and guarantee the Client's travel arrangements the Client must provide all Client Details with their final payment as per the schedule specified in Section 3(a). If the Client does not provide all details 60 days or more before departure, an Administrative Fee will be charged to the Client. In the event where client details have not been received by the Company 45 days prior to the Client's trip departure, the Company reserves the right to treat the file as cancelled and full cancellation fees will apply. Client Details required will vary tour by tour, and will be advised during the booking process. However, at a minimum Client Details include passport number, passport expiry date, passport issue date and place of issuance, completed medical form (if requested), full name as it appears in the passport you are traveling with, date of birth, place of birth, nationality and arrival details (or other documents as requested by The Company). A booking may not be confirmed without provision of Client Details.

3. Credit Card Charges: The Company is not responsible for any charges applied to credit card transactions and will not refund or return any fees charged by third parties and incurred during the transaction of the tour cost.

5. Cancellation of a Tour by a Client

Any cancellation by a Client must be made in writing and be acknowledged by the Company in writing. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation fees applicable.

Cancellation for The Company Trips and The Company Independent Trips: The cancellation fees are expressed hereafter as a percentage of the total tour price, excluding insurance.

Cancellation 60 days or more before departure: Loss of deposit.

Cancellation 59-30 days before departure: 50% of cost of services booked.

Cancellation less than 30 days before departure: 100% of cost of services booked.

 

The Company Trips and The Company Independent Trips may vary in cancellation policy from that detailed in this clause, and will be detailed at time of booking.

6. Cancellation of a Tour by the Company

The Company reserves the right to cancel any trip for any reason, but will not cancel a tour less than 60 days before departure except for Force Majeure, unusual or unforeseen circumstances outside the Company's control. When a tour is cancelled by the Company before the agreed date of departure for any reason other than the fault of the Client, the Client can either:

1. take a substitute tour of equivalent or superior quality if the Company is able and willing to offer such a substitute; or
2. take a substitute tour of lower quality if the Company is able and willing to offer one and to recover from the Company the difference in price between the price of the tour originally purchased and that of the substitute tour; or
3. have a full refund of all monies paid under the contract as soon as possible. The Company is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as insurance premiums, visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternative tour of a higher value than that originally booked, then the Client must pay the difference in price. Where after departure a significant element of the trip contracted for cannot be provided, the Company will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, the Company will provide the Client a refund of unused tour portions. Where a significant alteration or cancellation occurs which is not due to Force Majeure or other circumstances beyond the Company's control, the Company will in some circumstances offer compensation. Significant alterations do not include the substitution of a vessel, modification of itineraries, change in cabin category or hotel accommodation provided it is of the same category.

7. Unused Services

There will be no discounts or monies refunded for missed or unused services, this includes voluntary or involuntary termination/departure from tour, i.e. sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily.

8. Prices, Surcharges and Taxes

The price of the tours published may go up or down from the time of publication. The Company recommends that the Client finds out the most up to date price of their tours including the costs of any other service provided by the Company at the time of making their booking. The Company reserves the right to increase tour price after the holiday has been booked but will not do so any later than 30 days before the departure date stipulated. After a Confirmation Invoice has been issued any increase to the tour price will be as the result of changes in an increase in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, including any currency fluctuations. If the increase would be 2% or less of the holiday price the Company will absorb the changes in its costs of providing the tour. However if the increase is more than 2% the Company will pass this increase on to the Client.

Where the increase in price is more than 7% of the Clients holiday price then in these circumstances the Clients may either:

1. withdraw from the contract without incurring any penalty; or
2. accept the change of price.

Tours operating in Canada are priced and advertised exclusive of Government taxes (HST, GST, PST & QST) and these taxes will be advised at time of booking and itemized on subsequent invoicing.

9. Validity

The prices on this website and in our brochures are based on rates and costs in effect at time of posting to the website or printing the brochure . The Company reserves the right to alter prices at any time prior to tour been paid in full. The land price of the trip is guaranteed when paid in full, subject to any potential surcharges as stipulated in Section 8. All dates, itineraries and prices are indicative only.

10. Flexibility

The Client understands and acknowledges the nature of this type of travel requires considerable flexibility and should allow for reasonable alterations by the Company. It is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events, which may include sickness or mechanical breakdown, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather and other unpredictable or unforeseeable circumstances or any other reason whatsoever.

11. Changes

Changes made by the Company: While the Company will endeavor to operate all tours as advertised, reasonable changes in the itinerary may be made where deemed necessary or advisable by the Company. If the Company makes a major change the Company will inform the Client as soon as reasonably possible if there is sufficient time before departure. The definition of a major change is deemed to be a change affecting at least one in three full tour days of the itinerary. If the major change is due to force majeure or unforeseen circumstances no compensation is payable. Some changes to the itinerary may happen on tour as a result of unforeseen circumstances or local situations. Any changes made to alter the itinerary as a result will be made with full authority of the Tour Leader and any direct or indirect cost incurred as a result will be the responsibility of the Client. Where the Company has to make a major change to the Client's holiday before departure in these circumstances the Company will notify the Client as quickly as possible.

12. Airfare

Tours do not include international air fare or any other flights unless mentioned in the inclusions of the individual tour.

1. Quotes: All quotes are in Canadian dollars, unless otherwise stated. The company will quote the best price available at the time of quoting for the travel dates requested. Quotes provide an indicative price only, and represent no price commitment by the Company.

2. Options: The Client may hold an option on a flight with the Company. This option guarantees the seat at the quoted price for the same business day. The Company will advise client at what time the option expires. If the option is not confirmed, the option is deemed to have expired and is no longer valid.

3. Price changes: Until the tickets are issued, the Company reserves the right to change prices in the event of any price increase for any reason including, but not limited to, airfares wrongfully quoted due to system error, the price of fuel and/or currency fluctuations or government taxes or levies, or any other reasonable cause.

4. Full payment: Full payment must be received by the Company before the Option period expires to guarantee the reservation at quoted price. A guarantee of payment by the Client is an acceptance of the travel arrangements as requested at the total price quoted. Cancellation fees will apply if the Client subsequently decides to cancel after ticket has been issued.

5. Changes & cancellations: Unless otherwise stated, airline tickets are 100% non-changeable & non-refundable once tickets have been issued. Changes made prior to ticket issuance may be applied at the Companies discretion, and will also have Administrative Fees applied.

6. Flight reconfirmation: The Company strongly recommends flight times and numbers be verified or reconfirmed at least 72 hours prior to departure. The Company is not responsible for any change to airline schedules or flight numbers after tickets have been issued.

7. Airline e-tickets: Once issued, all airline e-tickets are non-transferable and valid only for the dates and routings shown.

8. Airline, airport or weather delays: The Company will not be held responsible for any additional expenses or loss that may arise from airline, airport or weather delays. The Company will not reimburse for any additional expenses incurred by the Client as a result. The company will not refund any unused portion of air tickets purchased in the event of such delays due to conditions beyond its control.

13. Acceptance of Risk

The Client understands that they are traveling to geographical areas where, amongst other things, the standard of accommodation, transport, safety, hygiene, cleanliness, medical facilities, telecommunications and infrastructure development may not be of the standard they are used to at home. The Client has read and understands the The Company's itinerary for the trip they are undertaking and have provided details of any preexisting medical conditions they may have to The Company representatives. They accept these risks and obligations and they fully assume the risks of travel.

Optional Activities: I understand during my trip there may be opportunities to undertake activities, which do not form part of the itinerary. I understand The Company makes no representations about the safety or quality of the activity, or the standard of the independent operator running it. I also understand The Company is in no way responsible for my safety should I elect to enter into such optional activities. With full knowledge of the above, I may still elect to partake in the activity, and if I do so, I assume full responsibility for any risks involved.

Hotels, shuttle services or other elements of a Package or Cruise will be arranged by the Company with local suppliers, who may themselves engage the services of local operators and/or sub-contractors. Standards of hygiene, accommodation and transport in some countries where excursions take place are often lower than comparable standards than what the Client may reasonably expect at home. The Company will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into the Contract. These may limit or exclude liability of the supplier. The liability of the Company will not exceed that of any supplier. Local laws and regulations of the relevant country will be relevant in assessing performance of the services of any supplier. In the event of a complaint by a Client, this Contract will be regarded as having been performed if local laws and regulations relating to those services have been satisfied, even if the laws of Canada have not been met.

14. Authority on Tour

At all times the decision of the Company's tour leader or representative will be final on all matters likely to endanger the safety and well being of the tour. By booking with the Company, the Client agrees to abide by the authority of the tour leader or Company representative. The Client must at all times strictly comply with the laws, customs, foreign exchange and drug regulations of all countries visited. If the Client is affected by any condition, medical or otherwise, that might affect other people's enjoyment of the tour, the Client must advise The Company at the time of booking. Should the Client fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the tour leader, the Client's behavior is causing or is likely to cause danger, distress or annoyance to others the Company may terminate that Client's travel arrangements without any liability on the Company's part and the Client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements.

15. Travel Documents

1. Valid Passport: The Client must be in possession of a valid passport required for entry, departure and travel through each destination point along the itinerary of the tour, (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates, insurance policies, required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the tour, and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by the Company regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client, and the Company is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.

2. Documents: To expedite the issuing of The Company travel documents please note that all tour related travel documents such as vouchers, itineraries and invoices will be sent via email once full payment has been received by the Company. The Company reserves the right to impose an Administration Fee on those Clients who wish to receive their travel documents by other means.

16. Factors Outside the Company's Control (Force Majeure)

The Company shall not be liable in any way to the Client for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for the Company's failure to commence, perform and/ or complete any duty owed to the Client if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of the Company the consequences of which could not have been avoided even if all due care had been exercised; or an event which the Company or the supplier of services, even with all due care, could not foresee.

17. Insurance

It is strongly recommended that all Clients obtain travel insurance with a minimum medical coverage of US$200,000 while travelling with the Company and this insurance should cover personal injury, medical expenses, repatriation expenses, and evacuation expenses. It is also recommended that the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client. The Company shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on board a vessel, train, bus, or other mode of transportation, publicly owned or operated by the Company or elsewhere, are not reimbursable. Losses due to ordinary wear and tear, and other acts of God are not reimbursable. The Company cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by the Company such as hotels, home stays, vessels, expedition vehicles, or any other mode of transportation. The Client acknowledges that the cost of the tour does not include insurance, and that the Client is required to obtain separate coverage at an additional cost. When obtaining travel insurance the Client must ensure the insurer is aware of the type of travel to be undertaken.

18. Early Booking Bonuses, Discounts and Promotions

All early booking bonuses, discounts and reduced pricing are applied at the Company's discretion. From time-to-time the Company may offer reduced pricing on selected tours. The reduced pricing applies strictly to new bookings, and bookings that have already provided deposit are locked into their original price and are not entitled to the reduced pricing.

19. Claims or Complaints

If a Client has a complaint against the Company, the Client must first inform the tour leader at the earliest opportunity to allow the grievance to be rectified. If satisfaction is not reached, the tour leader will contact a Company representative whilst on tour in order that the Company is provided the opportunity to rectify the matter. Failure to indicate dissatisfaction whilst on tour will result in the Client's ability to claim compensation from the Company being extinguished or at least reduced. If satisfaction is still not reached through these means on tour then any further complaint must be put in writing to the Company at 'info@thetravelbroker.ca' or The Travel Broker, Customer Service, 1049 Sydenham Road, Kingston, Ontario, Canada, K7M 3L8 within 30 days of the end of the tour. The Company will not accept any liability for claims received after this period.

20. Client Responsibility

The Client acknowledges he or she will be visiting places where the political, cultural and geographical attributes present certain risks, dangers and physical challenges greater than those present in his or her daily lives. By booking travel with the Company, the Client acknowledges she or he has considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to such travel conditions. The Client is solely responsible for acquainting themselves with customs, weather conditions, physical challenges and laws in effect at each stop along the itinerary, and are encouraged to locate or make contact prior to embarkation with his/her local embassy or consulate in each destination.

21. Optional Extras

Optional extras do not form part of the tour or contract. It is understood and accepted by the Client that any assistance given by the tour leader or representative in arranging optional extras does not render the Company liable for optional extras. Accordingly, the Client hereby releases the Company from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to the quality of such products. Amongst others, optional extras include kayaking, rafting, horseback riding, sightseeing flights and other extras that are not included in the tour price.

22. Liability

The Company is not responsible for any improper or non-performance of any services forming part of the Contract which are wholly attributable to the fault of the passenger, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided under the Contract; unusual and unforeseeable circumstances beyond the control of the Company and/or the relevant supplier, the consequences of which could not have been avoided even if all due care had been exercised including (but not limited to) an event of force majeure; or any event which the Company and/or the relevant supplier could not even with all due care have foreseen or forestalled.

In the event that the Company is responsible for any death, injury or illness caused by the negligent acts and/or omissions of its suppliers of services which form part of the Contract then the Company limits its liability, where applicable by the International Conventions. Carriage of Clients and their luggage by sea is governed by the Athens Convention which is expressly incorporated into these Booking Conditions and any liability of the Company for death or personal injury or for loss or damage to luggage arising out of carriage by sea shall be determined solely in accordance with this Convention. The Athens Convention limits the Carrier's liability for death or personal injury or loss or damage to luggage and makes special provision for valuables. It presumes that luggage has been delivered undamaged to the Guest unless written notice is given to the Company and/or the Carrier.

1. in the case of apparent damage, before or at the time of disembarkation or redelivery; or

2. in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation or redelivery or from the time when such redelivery should have taken place. Any damage payable by the Company up to the Athens Convention limits shall be reduced in proportion to any contributory negligence by the Client and by the maximum deductible specified in Article 8 (4) of the Athens Convention. Copies of the Athens Convention are available from the Company on request.

In so far as the Company may be liable to a Client in respect of claims arising out of carriage by sea, The Company shall be entitled to all the rights, defenses, immunities and limitations available, respectively, to the actual carrier and under the relevant Conventions, and nothing in these Booking Conditions shall be deemed as a surrender thereof. To the extent that any provision in these Booking Conditions is made null and void by the Athens Convention or any legislation compulsorily applicable or is otherwise unenforceable, it shall be void to that extent but not further. The Company's liability will not at any time exceed that of the carrier under its Conditions of Carriage and/or applicable or incorporated conventions or other legislation. Any liability in respect of death and personal injury and loss of and damage to luggage which the Company may incur to the Client, whether under the Contract with the Client in accordance with these Booking Conditions or otherwise, shall always be subject to the limits of liability contained in the Athens Convention for death/personal injury. Notwithstanding anything to the contrary elsewhere in these Booking Conditions, the Company shall not in any circumstances be liable to Clients for any loss or anticipated loss of profit, loss of revenue, loss of use, loss of contract or other opportunity nor for any other consequential or indirect loss or damage of a similar nature. For claims not involving personal injury, death or illness or which are not subject to the Conventions referred to above, any liability the Company may incur for the negligent acts and/or omissions of its suppliers shall be limited to a maximum of the price which the Client paid for the Contract not including insurance premiums and administration charges. Where this relates to loss of and/or damage to luggage and/or other personal possessions then the Company's liability will not exceed $1,000. The Company will not at any time be liable for any loss of or damage to valuables of any nature. The Client is precluded from making a double recovery by making the same claims and seeking recovery against the Company and its suppliers, contractors or other third parties.

23. Suppliers and Independent Contractors

Hotels, shuttle services or other elements of a Package will be arranged by the Company with local suppliers, who may themselves engage the services of local operators and/or sub-contractors. The Company will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into the Contract. These may limit or exclude liability of the supplier. The liability of the Company will not exceed that of any supplier. Local laws and regulations of the relevant country will be relevant in assessing performance of the services of any supplier. Neither the Company or any carrier is liable for independent contractors.

In respect to cruises, a Vessel carries onboard service providers who may operate as independent contractors. Their services and products are charged as extras . Neither the Company nor the Carrier is responsible for their performance or products. These contractors may include doctors, medical personnel, hairdressers, manicurists, masseuses, photographers, entertainers, fitness instructors, spa personnel, beauticians, Internet and I.T. personnel or other instructional concessionaires, art or other auctioneers, shopkeepers and others providing services. These contractors work directly for the Client when performing their services. Neither the Company nor the Carrier is responsible for any such person's acts or omissions in providing goods or services to the Client. The independent contractors including Shore Excursion providers do not at any time act as agents or representatives of the Company or the carrier. Neither the Company nor the Carrier owns or controls any such independent contractors, makes no representation of any kind as to their performance and does not undertake to supervise their activities. Any Guest using such services or activities shall be deemed to agree and consent that any liability for any death, personal injury, illness, emotional distress, mental suffering or psychological injury to the guest or loss of or damage to property shall be the sole responsibility of the provider of such service or activity. Neither the Company nor the Carrier shall be or become liable or responsible in any way for any act or omission of any such provider pertaining to, or arising from or in connection with such services or activities.

24. Severability

In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason then such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding.

25. Successors and Assigns

These Terms and Conditions shall inure to the benefit of and be binding upon the Company and the Client and their respective heirs, legal personal representatives, successors and assigns.

26. Applicable Law

The Terms and Conditions and Conditions of Carriage including all matters arising from it are subject to Ontario and Canadian Law and the exclusive jurisdiction of the Ontario and Canadian Courts.

27. Privacy Policy

The Company will provide personal information, as well as any personal information provided in relation to persons whose travel arrangements have been requested by the Client, to suppliers and carriers to enable the operation of the services requested. The Company will do all reasonably possible in endeavoring to protect personal information.

28. Images and Marketing

The Client agrees that during the tour images, photos or videos may be taken by other travellers and/or the Company Staff that may contain the Client in part or in whole. The Client agrees that these images may be reproduced by the Company and the Client grants perpetual, royalty-free, worldwide, irrevocable license to reproduce such images, photos or video in any medium for promotion and publicity purposes. If Client wishes not to have images, photos or videos used by the Company, the Client must advise the Company prior to departure in writing.

29. Updating of Terms and Conditions

The Company reserves the right to update and/or alter these terms and conditions at anytime, and it is the Clients responsibility to be familiar with them. In addition to the Booking Terms and Conditions, the Client shall be bound by the Conditions of Carriage.

Contact Us

Write or visit  us:

The Travel Broker, 1049 Sydenham Rd, Kingston, Ontario - Canada K7M 3L8

Call us:

Toll Free 1-888-830-5324 · Tel: 613-389-7914 · Fax: 613-389-9028

Email: 

info@thetravelbroker.ca

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