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2019 The Russian Dream Tour with Trans-Siberian Railway and Russian Waterways River Cruise

From September 3, 2019 to September 30, 2019 (27 nights) Print Version Status: ONLY 4 SPACES LEFT

The Russian Dream Tour combines The Trans-Siberian Railway Tour and The Russian Waterways River Cruise in to one magnificent journey. The Trans-Siberian Railway Tour is a bucket-list trip for many travellers. Join us as we travel 6200 kilometres through 5 time zones from Ulan Bator, Mongolia to Moscow, Russia on this epic journey. The Russian Waterways connect Moscow and St Petersburg. Join us on this fabulous 11 night journey. We spend seven nights sailing along the Volga River on board the 5-star MS Rostropovich.

In Brief

2019 Russian Dream Tour

Tour summary:

2 Nights ULAN BATOR, MONGOLIA
1 Night COUNTRYSIDE (Ger Camp in a traditional yurt), MONGOLIA
2 Nights LAKE BAIKAL, RUSSIA
1 Night IRKUTSK, RUSSIA
2 Nights EKATERINBURG, RUSSIA
2 Nights KAZAN, RUSSIA
4 Nights ON BOARD THE TRAIN, MONGOLIA AND RUSSIA
4 Nights MOSCOW, RUSSIA
7 Nights ON BOARD THE MS ROSTROPOVICH CRUISE SHIP, RUSSIA
2 Nights ST PETERSBURG, RUSSIA

Maximum 12 participants

 

Escorted by: Steve Wowk, The Travel Broker

steve

Full Itinerary

red squarearmourychinggis khan statuechrist the savior cathedralchurch of bloodekaterinaburgger campgorkki terelij national parkgrandan monasteryirkutskkazan cathedralkremlinkremlin kazankul sharif mosquelake baikalmoscow metro

st petersburg

catherine the greats palacechurch of the savior on spilled bloodhermitage groundshermitagepeterhofpeterhof groundsst isaacs cathedralst basils cathedral moscow

Day 1: Arrival in Ulan Bator

Welcome to the gorgeous capital of Mongolia - Ulan Bator! Our driver meets us at the airport and transfers us to our centrally located hotel for check-in. The rest of the day is free so you can relax, dine in one of the nearby restaurants or start exploring the charming city centre on your own.
Meals: Not included
Hotels: Best Western Premier Tuushin Hotel, Ulan Bator


Day 2: Visiting the Gandan Monastery & Trip to Gorkhi-Terelji National Park
After breakfast, we check out of our hotel, meet our guide and explore the legendary Mongolian Buddhist Gandan Monastery in Ulan Bator. We then depart the capital and travel approximately 1.5 hours to the Ger camp where we will enjoy a traditional lunch. Later we take a tour of the picturesque Gorkhi-Terelji National Park and visit its most popular attractions including the famous Turtle Rock and the Aryabal Temple located on a steep hill. At the entrance to the temple’s grounds there is a long walking path leading to the set of 108 steep stairs that symbolize the elephant’s elongated trunk. You can climb up to the temple and enjoy the magnificent view of surrounding valleys. In the evening enjoy a one hour pony ride and have dinner at the Ger  camp. We will spend tonight in a traditional Mongolian yurt.
Meals: Breakfast, Lunch, Dinner
Hotel: Tourist Ger Camp, Mongolia
Events: Pony Ride in Ger Camp


Day 3: Meeting a Nomadic Family, Genghis Khan Statue & Folk Show
Following breakfast at the Ger camp, we meet our guide and start the day with a visit to a nomadic family to learn more about their culture, authentic lifestyle and traditions. We will continue to the banks of the Tuul River where an iconic 40-meter tall equestrian statue of Genghis Khan is located. During the tour, we will explore the interior of the statue, see a replica of Genghis Khan’s legendary golden whip and walk through the chest and neck of the statue's horse up to its head. At the top you will enjoy an excellent view of the surrounding scenery. After a break for lunch, we will make our way to the famous Zaisan Hill which offers the best panorama of Ulan Bator and then to the cashmere factory where you learn how raw materials are being transformed into thread and then into clothing. After the tour, we are transferred to our hotel in Ulan Bator for check-in. In the evening, we will attend an amazing Mongolian folk show at the National Academic Theatre of Opera and Ballet (the show venue is located within the walking distance from our hotel). After the show, we will have dinner with our small group of travellers.
Meals: Breakfast, Dinner
Hotel: Best Western Premier Tuushin Hotel, Ulan Bator


Day 4: Ulan Bator Sightseeing Tour
After breakfast, we check out of our hotel and go on a walking tour of the city to see the most interesting attractions of Ulan Bator. During the tour, we will visit the National Museum of Mongolia, one of the leading museums in the entire country and the one which is responsible for preserving Mongolian cultural heritage. We will stroll along the main streets of the city, see the Parliament house and walk through the central Sukhbaatar Square formerly known as Genghis Khan Square. After the tour, you can continue exploring the city centre on your own. Later in the afternoon, we will be transferred to the train station where we board our train and start our amazing journey across Eurasia!                                                                                                                                                                                                                                                                                                                                                             Meals: Breakfast                                                                                                                                                                                                                                                                       Accommodation: On Board the Train

 

Day 5: Arrival in Irkutsk & Transfer to Baikal

Today we arrive in Irkutsk, informally known as "Paris of Siberia" for its rich architecture and colourful life. Upon arrival, we are transferred to our hotel located on the shores of Lake Baikal. The rest of the day is free.
Meals: Not included
Hotel: Anastasia Hotel, Nikola Village


Day 6: Trip to Taltsy Village & Lake Baikal Cruise
After breakfast, we take a day trip to the open-air museum of wooden architecture located in Taltsy Village. This reconstructed Siberian village consists of a number of buildings that were threatened with flooding when the Irkutsk Dam was constructed on the Angara River. All the buildings at the Taltsy museum were rescued from the rising waters and brought here to serve as models of Irkutsk regional architecture. After lunch at a local restaurant we begin an exclusive experience - a private 3-hour cruise on Lake Baikal. Together with our guide, we will board a ship that takes us to one of the first Baikal railroad stations. After we get ashore, we will walk to the tunnels of the old railroad and take some magnificent pictures. On the way back, relax on the open-air deck with a cup of hot Siberian tea and local candies, listening to the stories about the life of locals. After the cruise, we return to our hotel and have the rest of the day free.
Meals: Breakfast, Lunch
Hotel: Anastasia Hotel, Nikola Village
Restaurants: Anastasia Hotel Restaurant, Nikola Village
Events: Lake Baikal Cruise


Day 7: Listvyanka Village Tour & Baikal Museum
Following breakfast, we will check out of our hotel, meet our guide and driver and enjoy a guided tour around Listvyanka Village. During the tour we will visit the Baikal Limnological Museum and Aquarium that houses an interesting display of the unique flora and fauna of the lake. Then take a chair-lift to the nearby viewpoint to take some magnificent panoramic pictures of Baikal, view the Chersky Rock and visit the 19th century wooden St. Nicolas church and spend some time at a local fish market. After the tour, we will say "Good-bye" to Lake Baikal!  We will be transferred to Irkutsk where we check in at the centrally located hotel and have the rest of the day free.
Meals: Breakfast
Hotel: Marriott Courtyard Hotel, Irkutsk


Day 8: Irkutsk City Tour
After breakfast, we check out of our hotel and have the morning at leisure. After lunch, we meet our guide and driver in the hotel lobby and have a guided tour of the most remarkable city's attractions. First, we will walk along Angara River embankment - the most popular meeting place among the locals - to an eternal flame and the monument to explorer Yakov Pohabov, the founder of the city. We will proceed to the only Catholic Cathedral in Irkutsk, the beautiful Polish Roman Church, located in the historical part of Irkutsk. Afterwards, we will be driven to one of the main monasteries in Siberia - Sigh Monastery that's also known as the Znamensky Monastery. We will also explore the Kazan Church, which with its Byzantine-style decorations looks like a fairy tower, and Block 130, the historical zone with many colourful wooden houses and buildings constructed in the 17th century. After the tour, we will be transferred to the train station to continue our journey further to Ekaterinburg.
Meals: Breakfast                                                                                                                                                                                                                                                                      Accommodation: On Board the Train


Day 9: On Board the Train
Spend today on board the train enjoying fantastic scenery passing by the windows and enjoying the company of our small group travellers. 
Meals: Not included                                                                                                                                                                                                                                                                  Accommodation: On Board the Train


Day 10: Arrival in Ekaterinburg
Today we arrive in the capital of Ural Region. Our driver meets us at the train station and transfers us to our centrally located hotel. The rest of day is free for leisure.
Meals: Not included
Hotel: Park Inn Hotel, Ekaterinburg


Day 11: Last Days of Russian Imperial Family Tour in Ekaterinburg
After breakfast, we meet our guide and driver and enjoy a guided sightseeing tour around the most remarkable city landmarks. During the tour, we will take a walk through the historical city center, visit Ural Craftsman Lane where you can buy some traditional hand-made souvenirs, see the magnificent architectural ensemble of the Rastorguev - Haritonov’s House and take a trip to the famous Europe-Asia monument where you can happily experience being in two places at once putting one foot in Europe and the other in Asia. The second part of our tour is dedicated to the last days of the Russian Imperial Family. We will visit the Church on Blood built on the site of the notorious Ipatiev House, where the last Russian Emperor, Nicolas II, and his family were executed by the Bolsheviks in 1918. The last stop for today is the first burial place of the tsar’s family - the Monastery Complex “Ganina Yama” that now consists of seven chapels - one for each member of the royal family. After the tour, we will return to our hotel and have the rest of the evening free.
Meals: Breakfast
Hotel: Park Inn Hotel, Ekaterinburg


Day 12: Arrival in Kazan
Following breakfast, we check out of our hotel and our driver takes us to the train station to continue our Trans-Siberian journey. We will spend today on board the train enjoying the fantastic scenery passing by the windows. In the evening the train arrives in Kazan - the beautiful capital of the Republic of Tatarstan and the centre of Tatar culture in Russia. Upon arrival, we will walk to our centrally located hotel for check-in and overnight.
Meals: Breakfast
Hotel: Ramada Hotel, Kazan


Day 13: Kazan Sightseeing Tour & Visit to the Kremlin
After breakfast, we meet our guide in the hotel lobby and enjoy a panoramic city tour around the most prominent attractions of Kazan. During the tour, we will see the main treasures of the Kazan Kremlin, including one of the largest mosques in Russia - the Qol Sharif Mosque, the leaning Soyembika Tower, the Annunciation Cathedral and the Governor's Palace. You are then in for a little surprise! Our lunch program includes a cooking master class where we will learn how to make a traditional Tatar dish. Afterwards, we will continue our tour to the Kazan Family Centre located on the bank of the Kazanka River. After the tour, we will return to our hotel and have the rest of the day at leisure.                                                                Meals: Breakfast, Lunch                                                                                                                                                                                                                                                          Hotel: Ramada Hotel, Kazan


Day 14: Trip to Sviyazhsk and Chak-Chak Museum
Following breakfast, we will check out of our hotel and meet our guide and driver who take us to the island of Sviyazhsk to enjoy its amazing architectural heritage. Along the way, we will stop at the famous Temple of All Religions - the unique complex that consists of several cupolas, minarets and spires representing the architecture of 12 major religions of the world. Upon arrival at Sviyazhsk we will enjoy a walking tour around its most treasured attractions, including the Dormition Monastery, the Monastery of John the Baptist and the Trinity Monastery of St. Sergius. After a break for lunch (not included), we proceed to chak-chak museum where we will learn the secrets of making the traditional Tatar sweet. You are also invited for tea drinking with chak-chak, baursak and Tatar pastila. After the tour, we board our train heading to Moscow.
Meals: Breakfast                                                                                                                                                                                                                                                                      Accommodation: On Board the Train

 

Day 15: Arrival in Moscow

Today we arrive in the glorious capital of Russia - Moscow. Our driver picks us up at the railway station and transfers us to our centrally-located hotel. Enjoy the rest of the day relaxing or exploring Moscow on your own.  This evening, join us for an optional World Famous Bolshoi ballet and opera performance (established in 1776).  Tonight's performance is optional and not included in the itinerary and will be at the client's expense.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Meals: Breakfast                                                                                                                                                                                                                                                                      Hotel: Intercontinental Hotel, or similar Moscow

 

Day 16: Visiting the Smaller Sites in and around Moscow
Following breakfast, we meet our guide and driver and enjoy a tour of the less travelled sites in and around Moscow.  After the tour, we will return to our hotel and have the rest of the day free. This evening, join us at the Classical Moscow Circus (established in 1971).  Tonight's circus performance is optional and not included in the itinerary and will be at the client's expense.
Meals: Breakfast
Hotel: Intercontinental Hotel or similar, Moscow

 

Day 17: Day of Leisure
Take today to relax or continue to explore Moscow on your own.  
Meals: Breakfast
Hotel: Intercontinental Hotel or simialar, Moscow

 

Day 18: Moscow City Tour & Visit to the Tretyakov Gallery

Following breakfast, we meet our guide at the hotel lobby and have a wonderful city tour around the most magnificent Moscow landmarks. During the tour, we will  take a walk around Red Square, go inside the colorful St. Basil's Cathedral, admire a beautiful facade of the famous GUM department store, see the spectacular Cathedral of Christ the Savior (if time allows) and enjoy one of the best city views at Sparrow Hills. Later, we will enjoy lunch in a local restaurant followed by a visit to the world-famous treasure trove of the Russian fine art, the Tretyakov Gallery, where we will spend several amazing hours viewing the gems of its collection, including the famous masterpieces of Ivan Aivazovsky, Mikhail Vrubel and Viktor Vasnetsov. After the tour, we will be transferred to our hotel and have the rest of the day free.

Meals: Breakfast, Lunch
Hotels: Intercontinental Hotel or similar, Moscow

 

Day 19: Visit to the Kremlin & Armoury Chamber
After breakfast, we will check out from our hotel and have a wonderful sightseeing tour devoted to the exploration of a real Russian miracle and its most famous symbol - the mighty Kremlin. We will have a guided tour of this historical fortress, where we visit the famous Square of Four Cathedrals and go inside one of its gorgeous cathedrals decorated with magnificent frescoes. Our tour also includes a visit to its wonderful Armoury Chamber that houses a unique collection of crown jewels, stunning coronation finery, hand-forged armor and weapons, royal carriages and sleighs, and world-famous Fabergé eggs. After the tour, we are transferred to the river port to board your luxurious MS Rostropovich. Before accommodation in your cabin, you will enjoy a traditional Bread, Salt & Vodka Ceremony. In the evening you are invited to the Captain's Welcome reception and dinner on board.

Meals: Breakfast, Dinner
Accommodation: On Board the MS Rostropovich

 

Day 20: Exploring Novodevichy Convent & Subway Ride
In the morning following breakfast, we will meet our guide at the pier and enjoy a guided tour to one of the most beautiful Russia's monasteries - the Novodevichy Convent. During the tour, we will explore the unique interiors of the Convent and visit its Cemetery that is considered one of Moscow's most prestigious resting places. Many famous Russian political leaders, actors, scientists, poets and musicians are buried there, including Mstislav Rostropovich, Mikhail Bulgakov, Anton Chekhov, Vladimir Mayakovsky and Boris Yeltsin. The cemetery has a park-like ambiance, dotted with small chapels and beautiful monuments. Later, we will explore one of the most interesting sites in Moscow hidden deep beneath the surface - the Moscow Subway. We will have a quick subway ride to taste local life and enjoy the splendid decorations of its stations. 

After lunch in the city, we will return on board and start cruising. Entertainment program in the evening.

Meals: Breakfast, Lunch, Dinner
Accommodation: On Board the MS Rostropovich

 

Day 21: Exploring Uglich Highlights
Today, we arrive at the small town of Uglich, where a historically significant political turmoil known as the Times of Trouble started. During the tour, we will explore the Kremlin territory and visit the Transfiguration Cathedral and the famous Church of St. Dmitry-on-Blood, built on the site where Ivan the Terrible's son, Dmitry, was murdered in 1591. 

After the tour, we will return on board and continue cruising. Entertainment program in the evening.

Meals: Breakfast, Lunch, Dinner
Accommodation: On Board the MS Rostropovich

 

Day 22: Visiting the Monastery of St. Cyril in Goritsy
Today, we arrive at Goritsy - a tiny picturesque settlement near White Lake. Our guided tour includes a visit to the Monastery of St. Cyril, that was founded in 1397 and now houses one of the greatest collections of Russian icons in the world. 

After the tour, we will return on board. Entertainment program in the evening.

Meals: Breakfast, Lunch, Dinner
Accommodation: On Board the MS Rostropovich

 

Day 23: Exploring the Open-Air Museum of Kizhi
Today, we will see a real miracle of wooden architecture - the fantastic Kizhi Island. During our walking tour, we will explore its famous UNESCO-enlisted Pogost, including the dazzling 22-domed Transfiguration Church built without a single nail, beautiful windmills and ancient Russian wooden houses.

After the tour you return on board. Entertainment program in the evening.

Meals: Breakfast, Lunch, Dinner
Accommodation: On Board the MS Rostropovich

 

Day 24: Mandrogi Walking Tour
Today, we arrive in Mandrogi - a small village located on the 139-mile-long Svir River. We will spend some wonderful time here exploring its beautifully-decorated wooden houses and experiencing the traditional mode of life of the Russian countryside.

After the tour, we will return on board. Entertainment program in the evening.

Meals: Breakfast, Lunch, Dinner
Accommodation: On Board the MS Rostropovich

 

Day 25: Trip to Pushkin & Visiting the Hermitage
Following breakfast, we will arrive in the Northern capital of Russia - St. Petersburg. Our guide will meet us at the pier and we will head for Pushkin (Tsarskoye Selo) to explore the brilliant Catherine's Palace that is a striking example of baroque architecture gifted by Peter the Great to his wife Catherine I. During the tour, we will have time to walk through the lavish parks and gardens of this outstanding palace and enjoy its gorgeous interiors, including the replica of the world-renowned Amber Room. After lunch in the city center, we will visit one of the world’s largest art museums - the Hermitage. They say that if you were to spend three minutes by each of the exhibits in the Hermitage Museum, it would have taken you three years to see the entire exhibition. But don't worry, we will have an experienced guide, who will show us the best rooms and halls of the exhibit in several hours. The tour of the Hermitage includes the Main Museum Complex. 

After the tour, we will return on board. Entertainment program in the evening.

Meals: Breakfast, Lunch, Dinner
Accommodation: On Board the MS Rostropovich

 

Day 26: St. Petersburg Sightseeing Tour
After breakfast, we will disembark the MS Rostropovich, meet our guide at the pier and go on a sightseeing tour around the most famous city attractions. During the tour, we walk through the Split of Basil Island, go inside the Peter and Paul Fortress - a burial place of almost all Russian emperors and empresses from Peter the Great to Nicholas II, have photo stops near the gorgeous St. Isaac's Cathedral and the Church of Savior on Spilled Blood (entrances not included), and enjoy a drive along the bustling Nevsky Prospect abundant in fine shops, cafes and museums.

After the tour, we will be taken to our St. Petersburg hotel for check-in and have the rest of the day free.

Meals: Breakfast
Hotels: Angleterre Hotel, St. Petersburg

 

Day 27: Trip to Peterhof
After breakfast, we will meet our guide at the hotel lobby and travel to the outskirts of St. Petersburg to explore the palaces (from the outside) and gardens of the former summer residence of Russian tsars and the gem of palace architecture - Peterhof. During the tour, we will visit the famous Bath Cottage which offers a fascinating insight into everyday life of Russian court, and take a walk in the beautiful Lower Park, lavishly adorned with 176 fountains of various forms and styles and numerous gilded statues of ancient gods and heroes.

After the tour, we will return to our hotel and have the rest of the day free.

Meals: Breakfast
Hotels: Angleterre Hotel, St. Petersburg

 

Day 28: Departure from St. Petersburg
This is the final day of our amazing Moscow - St. Petersburg cruise. After breakfast our private driver takes us to the airport for our return flight home.

We hope you've enjoyed both Russian capitals and the small cities lying in between and return home with lifelong memories.

Meals: Breakfast
Optionals: Post-extension to Helsinki & Baltic Capitals

 

PLEASE NOTE: The order of the sightseeing tours in Moscow is subject to change based on schedules and availabilities for events and performaces.

 

Full Pricing and Details

Prices per person in Canadian Dollars (CAD $)  Twin Share  Single  Tax

16 Nights 

September 3 to September 30, 2019
Tour begins in Ulan Bator, Mongolia and ends in St Petersburg, Russia

$22,398

$30,298

INCL

Early Booking Bonus 

(On deposits received by October 15, 2018, deduct the EBB off the price stated above)

$800

$800

INCL

Early Booking Bonus

(On deposits received between October 16, 2018 and December 31, 2018

$400 $400 INCL
Discount for Cheque Payments
(If paying by cheque, deduct the discount amount off the price stated above)

$450

$450

INCL

Twin price is based on sharing twin-bedded rooms throughout
Single price is based on single accommodation throughout

Prices are per person in Canadian Dollars (CAD $) and are inclusive of all taxes unless otherwise stated.

Single accommodation rate on request and only if space is available.

Deposit at time of booking is $4500.00 CAD per person + insurance premium if applicable, see deposits and final payments area below.


Pricing Inclusions:

Our 27 night price includes:

  • Hotel: 15 nights accommodation in Mongolia and Russia with private en-suite facilities including 5-star hotels in Moscow (4 nights) and St. Petersburg (2 nights)
  • Mongolian Ger Camp: 1 night in a yurt with washroom facilities in a separate building
  • 4 nights On Board the Train: 1st class compartment with shared washroom facilities
  • 7 nights on board the 5-star MS Rostropovich, accommodation in Suite cabins, each with private bathroom facilities, individual climate control and large picture window
  • Meals during the Trans-Siberian Railway Tour:13 breakfasts, 3 lunches, 2 dinners 
  • Meals during the The Russian Waterways River Cruise: 3 meals daily in the ship's restaurants (meal service starts with dinner on the day of embarkation and ends with breakfast on the day of disembarkation)
  • Lunches in Moscow and St. Petersburg according to the itinerary
  • 1st class train tickets for Ulan Bator - Irkutsk, Irkutsk - Ekaterinburg, Ekaterinburg - Kazan, Kazan - Moscow
  • Full Russian visa processing service for Canadian and US citizens (Mongolian visa is not required). Full Russian and Mongolian visa processing service for Australian and New Zealand citizens. Visa support service (invitation) for customers from all other countries
  • Airport transfers with private drivers and all transportation according to the itinerary;
  • Rich sightseeing tours according to the itinerary with professional English-speaking guides
  • Entrance tickets to Kremlin territory & Amber Chamber, St. Basil's Cathedral, Tretyakov Gallery, Moscow subway, Kazan Kremlin, Temple of all Religions, chack-chack museum with tasting, Ganina Yama, Baikal Limnological Museum and Aquarium, Aryabal Temple and National Museum of Mongolia
  • Cooking master class in Kazan
  • Ride on a chair-lift to the Baikal viewpoint
  • Folk show in Ulan Bator
  • 1 glass of wine for every dinner on board the ship
  • Water for all meals on board the ship
  • 1 bottle of water daily in the cabin
  • Coffee-station for early risers
  • Captain’s Welcome Cocktail Reception and Gala Farewell Dinner
  • English-speaking professional guides and rich sightseeing programs in each port of call
  • All entrance fees according to the program in each port of call
  • Short on board classes on Russian history, language and singing
  • Nightly entertainment and dancing on board the MS Rostropovich
  • Tour of the ship’s bridge
  • Airport transfers
  • Port charges, local taxes, fuel surcharge;
  • Tour Leader: Steve Wowk of The Travel Broker will be accompanying the group
  • Taxes: Local taxes on all included ground transportation, accommodation, included meals & beverages and services per itinerary
  • Final Documentation: Final itinerary and general information 20 days before tour departure

Pricing Exclusions:

The price does not include:

  • International airfare through to Ulan Bator, Mongolia and home from Moscow, Russia 
  • Optional tours and services 
  • Optional Bolshoi Ballet and Opera performance
  • Optional Classical Moscow Circus performance
  • All breakfasts, lunches or dinners not mentioned in the itinerary or pricing inclusions area
  • All beverages except for those included with breakfast
  • Personal Insurances (medical, travel, baggage, cancellation, etc.)
  • Any Passport, Visa Fees or Immunizations
  • All items of a personal nature and souvenirs
  • All optional excursions or deviations from the itinerary
  • Gratuities and baggage handling

We would be happy to assist you in arranging flights from your home to join us on the tour.

Deposits and Final Payments:

  • Deposits: At the time of booking $4800.00 per person + insurance premium if applicable
  • Final Payment: Final payment is due by April 30, 2019

Cancellation Charges:

Once a deposit has been paid the following cancellation charges will apply:

  • Cancellation notice received before April 30, 2019: $4800.00 Deposit
  • Cancellation notice received April 30, 2019 or later: 100% of Total Price

We suggest travel insurance to protect your payments, please feel free to ask us for a quote.

Frequent Questions

Frequently Asked Questions

We do our best to answer all your questions before you travel with us. Please contact us if you have concerns that are not addressed here.

What is included in the cost?

Each individual tour specifies in the 'Included Features' section what is included in the tour. The cost always includes your accommodation, breakfast daily, excursions, activity instruction, local transportation, and services of your escort. Some trips also include lunches or dinners.

How far in advance do I need to reserve my trip?

It is never too early to reserve your space on your trip of choice. Many of our tours book up months or even a year ahead. Please call us or e-mail to reserve your place as we would not want you to be disappointed.

What are the accommodations like?

We stay in comfortable local hotels and lodges. Accommodations are based on twin-share occupancy, (with private facilities) but single supplement is available if desired. Our Asian tours all feature deluxe hotels. Our accommodations are centrally located in the places we visit offering the convenience of personal exploration during free time.

What will the food be like?

We feature both simple, nutritious local foods and gourmet meals, depending on the destination. We always try to vary the diet so that our participants can learn about and enjoy the local cuisine. When meals are not included, we make sure that there are a number of restaurants in the immediate area of our accommodation to give our travellers the chance to enjoy searching out local restaurant experiences.

Can I come alone?

Yes, many people book with us as a single. If you are travelling with a friend, you can of course share a room with them. It is part of our mission to provide everyone the opportunity to meet new friends while enjoying a wonderful travel experience.

Who do I eat meals with?

You'll never dine alone. Our guides always offer the option for you and the group to join them for meals.

How many people are in the group?

This depends on the tour you select. Our groups are always small, however, from 10 to 18 participants.

What is the average age of your clients?

The average age of our clients is between 30 – 65 years of age. The love of travel and adventure has no particular age. Each group generally has a mix of ages.

Who travels on your tours?

Most everyone. Our passengers are a very diverse range - women or men who are single, married, divorced or widows/widowers. They are of all ages, and are often repeat clients. Our travellers come from across the country, from the USA, and some from other countries as well.

Who are the guides?

Our tours are escorted by The Travel Broker's staff member. Our team of escorts are all experienced, well educated, speak the local language and make great travelling companions. We frequently hire local guides for specific touring or in particularly exotic locations where our escort may not speak the local language.

How physically fit do I need to be?

This depends on the trip you select. We accommodate men and women of different levels and abilities. Our walking tours are designed to suit all levels of walkers. You don't have to be in top shape, but you will enjoy it more if you are reasonably fit. Many surprise themselves at their new-found strengths and abilities!

What kind of clothing should I pack?

We send you a complete trip dossier including a packing list when you reserve your trip with us.

How do I arrange transportation to meet up with the tour?

The Travel Broker & Cruise Centre is a fully licensed travel agency. We are qualified travel agents and are able to assist with flight arrangements, if desired, to meet up with our tours. Our tours commence and end in, or near, transportation centres.

What if I want to arrive early or stay on after the trip?

We assist our passengers with additional hotel arrangements, as required.

 

Terms & Conditions

Our Booking Terms and Conditions

These are the Terms and Conditions that will apply to your booking. Please read them carefully as you will be bound by them. These Terms shall constitute the entire agreement between The Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.

1. The Contract

All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with the Company or its Agents, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when the Company sends a confirmation invoice or email. It is at this point that a Contract between the Company and the Client comes into existence. All person(s) named on the booking are hereafter referred to as the "Client" and references to Client shall be to all those so named.

"The Company" means either The Travel Broker or Today's Woman Traveller.

"Carrier" means the owner and/or any charterer and/or manager of the vessel or any other person, to the extent that it acts as a carrier or performing carrier (in accordance with the definition provided in the Athens Convention). "Conditions of Carriage" means the terms on which any transport is provided by a carrier including any carriage by sea, road, rail or air. The carrier's Conditions of Carriage are available on request and are expressly incorporated into this Contract. The carrier's and the Company's liability for death and or personal injury and/or loss of and/or damage to luggage may be limited by international conventions including the Athens, Warsaw or Montreal Conventions.

"Contract" means the Contract concluded between the Company and the Client relating to the relevant Tour which is evidenced by the issue of the confirmation invoice sent by the Company or its sales agent to the Client. The service to be provided is the tour referred to in the booking confirmation.

2. Medical and Special Requirements

The Client must notify the Company in writing during the process of booking of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and or any medical condition. Failure to notify the Company may result in the Client being refused travel. Failure to notify the Company of any such condition that results in cancellation will have full cancellation fees to the Client. Some trips may be unsuitable for Clients due to age, mobility, disability, pregnancy or physical or mental conditions. It is the Client's responsibility to check prior to booking. The Company may refuse to carry pregnant women over 24 weeks or Clients with certain conditions. The Company is not required to provide any special facilities unless it has agreed to do so in writing. The Company will do its best to meet Clients special requests including dietary, but such requests do not form part of the Contract and therefore the Company is not liable for not providing these requests. Medical facilities vary from country to country and the Company makes no representations and gives no warranties in relation to the standard of such treatment. Traveling with Children: Clients aged 18 at date of first travel are viewed as adults. An adult over the age of 18 must accompany every 2 children under the age of 18. The ratio of adults to children traveling together must be one adult per two children and two adults per four children (17 and under). The minimum age for Clients traveling on tours is 12. All enquiries with respect to children are subject to review and approval by the Company that reserves the right to restrict the number of travelers under the age of 18 on tours. If the adult accompanying the child is not the child's parent or parents are divorced, then a "Parental Consent Guardianship Form" must be signed (or other documents provided as requested by the Company) by the parent or legal guardian and received by the Company prior to departure. For more information: http://www.voyage.gc.ca/faq/children-travel_enfants-voyage-eng.asp

3. Deposits

The Company Trips: At time of booking a deposit of CAD$500 per person per tour is due. If booking is made 60 days or less prior to departure, full payment is due. The deposit and medical form, if applicable, should be sent to the Company or its Agent. Today's Woman Traveller may require a higher deposit or full payment at the time of booking. If deposit is different from that outlined in this clause, the requirement will be advised at time of booking and detailed on the invoice. If combinations of The Company Trips, and Independent and Tailor Made Trips are booked, the most restrictive requirements will apply to the whole booking.

4. Final Payment Schedule/Acceptance of Booking/Client Details

The Company Trips and The Company Tailor Made Trips:

1. Final Payment: The Company must confirm acceptance of the Client's booking in writing. Please refer to the confirmation invoice and/or confirmation email for details regarding final payment. Payment of the balance of the tour price is due 60 days before the departure date of the first service booked. If full payment is not received by the due date, then rates and tour space cannot be guaranteed. If a booking is made 60 days or less before the departure date of the first service booked then the full amount is payable at the time the booking is confirmed. If this balance is not paid at the time the booking is confirmed the Company reserves the right to treat the Client's booking as cancelled. The Company Trips and Tailor Made Trips may require a higher deposit or full payment at the time of booking. If full payment is different to that outlined in this clause, the requirement will be advised at time of booking and detailed on the invoice. If combinations of The Company Trips, and The Company Independent and Tailor Made trips are booked, the most restrictive requirements will apply to the whole booking.

2. Client Details: In order for the Company to confirm and guarantee the Client's travel arrangements the Client must provide all Client Details with their final payment as per the schedule specified in Section 3(a). If the Client does not provide all details 60 days or more before departure, an Administrative Fee will be charged to the Client. In the event where client details have not been received by the Company 45 days prior to the Client's trip departure, the Company reserves the right to treat the file as cancelled and full cancellation fees will apply. Client Details required will vary tour by tour, and will be advised during the booking process. However, at a minimum Client Details include passport number, passport expiry date, passport issue date and place of issuance, completed medical form (if requested), full name as it appears in the passport you are traveling with, date of birth, place of birth, nationality and arrival details (or other documents as requested by The Company). A booking may not be confirmed without provision of Client Details.

3. Credit Card Charges: The Company is not responsible for any charges applied to credit card transactions and will not refund or return any fees charged by third parties and incurred during the transaction of the tour cost.

5. Cancellation of a Tour by a Client

Any cancellation by a Client must be made in writing and be acknowledged by the Company in writing. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation fees applicable.

Cancellation for The Company Trips and The Company Independent Trips: The cancellation fees are expressed hereafter as a percentage of the total tour price, excluding insurance.

Cancellation 60 days or more before departure: Loss of deposit.

Cancellation 59-30 days before departure: 50% of cost of services booked.

Cancellation less than 30 days before departure: 100% of cost of services booked.

 

The Company Trips and The Company Independent Trips may vary in cancellation policy from that detailed in this clause, and will be detailed at time of booking.

6. Cancellation of a Tour by the Company

The Company reserves the right to cancel any trip for any reason, but will not cancel a tour less than 60 days before departure except for Force Majeure, unusual or unforeseen circumstances outside the Company's control. When a tour is cancelled by the Company before the agreed date of departure for any reason other than the fault of the Client, the Client can either:

1. take a substitute tour of equivalent or superior quality if the Company is able and willing to offer such a substitute; or
2. take a substitute tour of lower quality if the Company is able and willing to offer one and to recover from the Company the difference in price between the price of the tour originally purchased and that of the substitute tour; or
3. have a full refund of all monies paid under the contract as soon as possible. The Company is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as insurance premiums, visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternative tour of a higher value than that originally booked, then the Client must pay the difference in price. Where after departure a significant element of the trip contracted for cannot be provided, the Company will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, the Company will provide the Client a refund of unused tour portions. Where a significant alteration or cancellation occurs which is not due to Force Majeure or other circumstances beyond the Company's control, the Company will in some circumstances offer compensation. Significant alterations do not include the substitution of a vessel, modification of itineraries, change in cabin category or hotel accommodation provided it is of the same category.

7. Unused Services

There will be no discounts or monies refunded for missed or unused services, this includes voluntary or involuntary termination/departure from tour, i.e. sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily.

8. Prices, Surcharges and Taxes

The price of the tours published may go up or down from the time of publication. The Company recommends that the Client finds out the most up to date price of their tours including the costs of any other service provided by the Company at the time of making their booking. The Company reserves the right to increase tour price after the holiday has been booked but will not do so any later than 30 days before the departure date stipulated. After a Confirmation Invoice has been issued any increase to the tour price will be as the result of changes in an increase in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, including any currency fluctuations. If the increase would be 2% or less of the holiday price the Company will absorb the changes in its costs of providing the tour. However if the increase is more than 2% the Company will pass this increase on to the Client.

Where the increase in price is more than 7% of the Clients holiday price then in these circumstances the Clients may either:

1. withdraw from the contract without incurring any penalty; or
2. accept the change of price.

Tours operating in Canada are priced and advertised exclusive of Government taxes (HST, GST, PST & QST) and these taxes will be advised at time of booking and itemized on subsequent invoicing.

9. Validity

The prices on this website and in our brochures are based on rates and costs in effect at time of posting to the website or printing the brochure . The Company reserves the right to alter prices at any time prior to tour been paid in full. The land price of the trip is guaranteed when paid in full, subject to any potential surcharges as stipulated in Section 8. All dates, itineraries and prices are indicative only.

10. Flexibility

The Client understands and acknowledges the nature of this type of travel requires considerable flexibility and should allow for reasonable alterations by the Company. It is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events, which may include sickness or mechanical breakdown, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather and other unpredictable or unforeseeable circumstances or any other reason whatsoever.

11. Changes

Changes made by the Company: While the Company will endeavor to operate all tours as advertised, reasonable changes in the itinerary may be made where deemed necessary or advisable by the Company. If the Company makes a major change the Company will inform the Client as soon as reasonably possible if there is sufficient time before departure. The definition of a major change is deemed to be a change affecting at least one in three full tour days of the itinerary. If the major change is due to force majeure or unforeseen circumstances no compensation is payable. Some changes to the itinerary may happen on tour as a result of unforeseen circumstances or local situations. Any changes made to alter the itinerary as a result will be made with full authority of the Tour Leader and any direct or indirect cost incurred as a result will be the responsibility of the Client. Where the Company has to make a major change to the Client's holiday before departure in these circumstances the Company will notify the Client as quickly as possible.

12. Airfare

Tours do not include international air fare or any other flights unless mentioned in the inclusions of the individual tour.

1. Quotes: All quotes are in Canadian dollars, unless otherwise stated. The company will quote the best price available at the time of quoting for the travel dates requested. Quotes provide an indicative price only, and represent no price commitment by the Company.

2. Options: The Client may hold an option on a flight with the Company. This option guarantees the seat at the quoted price for the same business day. The Company will advise client at what time the option expires. If the option is not confirmed, the option is deemed to have expired and is no longer valid.

3. Price changes: Until the tickets are issued, the Company reserves the right to change prices in the event of any price increase for any reason including, but not limited to, airfares wrongfully quoted due to system error, the price of fuel and/or currency fluctuations or government taxes or levies, or any other reasonable cause.

4. Full payment: Full payment must be received by the Company before the Option period expires to guarantee the reservation at quoted price. A guarantee of payment by the Client is an acceptance of the travel arrangements as requested at the total price quoted. Cancellation fees will apply if the Client subsequently decides to cancel after ticket has been issued.

5. Changes & cancellations: Unless otherwise stated, airline tickets are 100% non-changeable & non-refundable once tickets have been issued. Changes made prior to ticket issuance may be applied at the Companies discretion, and will also have Administrative Fees applied.

6. Flight reconfirmation: The Company strongly recommends flight times and numbers be verified or reconfirmed at least 72 hours prior to departure. The Company is not responsible for any change to airline schedules or flight numbers after tickets have been issued.

7. Airline e-tickets: Once issued, all airline e-tickets are non-transferable and valid only for the dates and routings shown.

8. Airline, airport or weather delays: The Company will not be held responsible for any additional expenses or loss that may arise from airline, airport or weather delays. The Company will not reimburse for any additional expenses incurred by the Client as a result. The company will not refund any unused portion of air tickets purchased in the event of such delays due to conditions beyond its control.

13. Acceptance of Risk

The Client understands that they are traveling to geographical areas where, amongst other things, the standard of accommodation, transport, safety, hygiene, cleanliness, medical facilities, telecommunications and infrastructure development may not be of the standard they are used to at home. The Client has read and understands the The Company's itinerary for the trip they are undertaking and have provided details of any preexisting medical conditions they may have to The Company representatives. They accept these risks and obligations and they fully assume the risks of travel.

Optional Activities: I understand during my trip there may be opportunities to undertake activities, which do not form part of the itinerary. I understand The Company makes no representations about the safety or quality of the activity, or the standard of the independent operator running it. I also understand The Company is in no way responsible for my safety should I elect to enter into such optional activities. With full knowledge of the above, I may still elect to partake in the activity, and if I do so, I assume full responsibility for any risks involved.

Hotels, shuttle services or other elements of a Package or Cruise will be arranged by the Company with local suppliers, who may themselves engage the services of local operators and/or sub-contractors. Standards of hygiene, accommodation and transport in some countries where excursions take place are often lower than comparable standards than what the Client may reasonably expect at home. The Company will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into the Contract. These may limit or exclude liability of the supplier. The liability of the Company will not exceed that of any supplier. Local laws and regulations of the relevant country will be relevant in assessing performance of the services of any supplier. In the event of a complaint by a Client, this Contract will be regarded as having been performed if local laws and regulations relating to those services have been satisfied, even if the laws of Canada have not been met.

14. Authority on Tour

At all times the decision of the Company's tour leader or representative will be final on all matters likely to endanger the safety and well being of the tour. By booking with the Company, the Client agrees to abide by the authority of the tour leader or Company representative. The Client must at all times strictly comply with the laws, customs, foreign exchange and drug regulations of all countries visited. If the Client is affected by any condition, medical or otherwise, that might affect other people's enjoyment of the tour, the Client must advise The Company at the time of booking. Should the Client fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the tour leader, the Client's behavior is causing or is likely to cause danger, distress or annoyance to others the Company may terminate that Client's travel arrangements without any liability on the Company's part and the Client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements.

15. Travel Documents

1. Valid Passport: The Client must be in possession of a valid passport required for entry, departure and travel through each destination point along the itinerary of the tour, (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates, insurance policies, required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the tour, and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by the Company regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client, and the Company is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.

2. Documents: To expedite the issuing of The Company travel documents please note that all tour related travel documents such as vouchers, itineraries and invoices will be sent via email once full payment has been received by the Company. The Company reserves the right to impose an Administration Fee on those Clients who wish to receive their travel documents by other means.

16. Factors Outside the Company's Control (Force Majeure)

The Company shall not be liable in any way to the Client for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for the Company's failure to commence, perform and/ or complete any duty owed to the Client if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of the Company the consequences of which could not have been avoided even if all due care had been exercised; or an event which the Company or the supplier of services, even with all due care, could not foresee.

17. Insurance

It is strongly recommended that all Clients obtain travel insurance with a minimum medical coverage of US$200,000 while travelling with the Company and this insurance should cover personal injury, medical expenses, repatriation expenses, and evacuation expenses. It is also recommended that the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client. The Company shall have no liability for loss, theft of or damage to baggage or personal effects. Personal belongings lost or stolen while unattended by the client in public lounges or other public areas, whether on board a vessel, train, bus, or other mode of transportation, publicly owned or operated by the Company or elsewhere, are not reimbursable. Losses due to ordinary wear and tear, and other acts of God are not reimbursable. The Company cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by the Company such as hotels, home stays, vessels, expedition vehicles, or any other mode of transportation. The Client acknowledges that the cost of the tour does not include insurance, and that the Client is required to obtain separate coverage at an additional cost. When obtaining travel insurance the Client must ensure the insurer is aware of the type of travel to be undertaken.

18. Early Booking Bonuses, Discounts and Promotions

All early booking bonuses, discounts and reduced pricing are applied at the Company's discretion. From time-to-time the Company may offer reduced pricing on selected tours. The reduced pricing applies strictly to new bookings, and bookings that have already provided deposit are locked into their original price and are not entitled to the reduced pricing.

19. Claims or Complaints

If a Client has a complaint against the Company, the Client must first inform the tour leader at the earliest opportunity to allow the grievance to be rectified. If satisfaction is not reached, the tour leader will contact a Company representative whilst on tour in order that the Company is provided the opportunity to rectify the matter. Failure to indicate dissatisfaction whilst on tour will result in the Client's ability to claim compensation from the Company being extinguished or at least reduced. If satisfaction is still not reached through these means on tour then any further complaint must be put in writing to the Company at 'info@thetravelbroker.ca' or The Travel Broker, Customer Service, 1049 Sydenham Road, Kingston, Ontario, Canada, K7M 3L8 within 30 days of the end of the tour. The Company will not accept any liability for claims received after this period.

20. Client Responsibility

The Client acknowledges he or she will be visiting places where the political, cultural and geographical attributes present certain risks, dangers and physical challenges greater than those present in his or her daily lives. By booking travel with the Company, the Client acknowledges she or he has considered the potential risks, dangers and challenges, and expressly assumes the risks attendant to such travel conditions. The Client is solely responsible for acquainting themselves with customs, weather conditions, physical challenges and laws in effect at each stop along the itinerary, and are encouraged to locate or make contact prior to embarkation with his/her local embassy or consulate in each destination.

21. Optional Extras

Optional extras do not form part of the tour or contract. It is understood and accepted by the Client that any assistance given by the tour leader or representative in arranging optional extras does not render the Company liable for optional extras. Accordingly, the Client hereby releases the Company from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to the quality of such products. Amongst others, optional extras include kayaking, rafting, horseback riding, sightseeing flights and other extras that are not included in the tour price.

22. Liability

The Company is not responsible for any improper or non-performance of any services forming part of the Contract which are wholly attributable to the fault of the passenger, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided under the Contract; unusual and unforeseeable circumstances beyond the control of the Company and/or the relevant supplier, the consequences of which could not have been avoided even if all due care had been exercised including (but not limited to) an event of force majeure; or any event which the Company and/or the relevant supplier could not even with all due care have foreseen or forestalled.

In the event that the Company is responsible for any death, injury or illness caused by the negligent acts and/or omissions of its suppliers of services which form part of the Contract then the Company limits its liability, where applicable by the International Conventions. Carriage of Clients and their luggage by sea is governed by the Athens Convention which is expressly incorporated into these Booking Conditions and any liability of the Company for death or personal injury or for loss or damage to luggage arising out of carriage by sea shall be determined solely in accordance with this Convention. The Athens Convention limits the Carrier's liability for death or personal injury or loss or damage to luggage and makes special provision for valuables. It presumes that luggage has been delivered undamaged to the Guest unless written notice is given to the Company and/or the Carrier.

1. in the case of apparent damage, before or at the time of disembarkation or redelivery; or

2. in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation or redelivery or from the time when such redelivery should have taken place. Any damage payable by the Company up to the Athens Convention limits shall be reduced in proportion to any contributory negligence by the Client and by the maximum deductible specified in Article 8 (4) of the Athens Convention. Copies of the Athens Convention are available from the Company on request.

In so far as the Company may be liable to a Client in respect of claims arising out of carriage by sea, The Company shall be entitled to all the rights, defenses, immunities and limitations available, respectively, to the actual carrier and under the relevant Conventions, and nothing in these Booking Conditions shall be deemed as a surrender thereof. To the extent that any provision in these Booking Conditions is made null and void by the Athens Convention or any legislation compulsorily applicable or is otherwise unenforceable, it shall be void to that extent but not further. The Company's liability will not at any time exceed that of the carrier under its Conditions of Carriage and/or applicable or incorporated conventions or other legislation. Any liability in respect of death and personal injury and loss of and damage to luggage which the Company may incur to the Client, whether under the Contract with the Client in accordance with these Booking Conditions or otherwise, shall always be subject to the limits of liability contained in the Athens Convention for death/personal injury. Notwithstanding anything to the contrary elsewhere in these Booking Conditions, the Company shall not in any circumstances be liable to Clients for any loss or anticipated loss of profit, loss of revenue, loss of use, loss of contract or other opportunity nor for any other consequential or indirect loss or damage of a similar nature. For claims not involving personal injury, death or illness or which are not subject to the Conventions referred to above, any liability the Company may incur for the negligent acts and/or omissions of its suppliers shall be limited to a maximum of the price which the Client paid for the Contract not including insurance premiums and administration charges. Where this relates to loss of and/or damage to luggage and/or other personal possessions then the Company's liability will not exceed $1,000. The Company will not at any time be liable for any loss of or damage to valuables of any nature. The Client is precluded from making a double recovery by making the same claims and seeking recovery against the Company and its suppliers, contractors or other third parties.

23. Suppliers and Independent Contractors

Hotels, shuttle services or other elements of a Package will be arranged by the Company with local suppliers, who may themselves engage the services of local operators and/or sub-contractors. The Company will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into the Contract. These may limit or exclude liability of the supplier. The liability of the Company will not exceed that of any supplier. Local laws and regulations of the relevant country will be relevant in assessing performance of the services of any supplier. Neither the Company or any carrier is liable for independent contractors.

In respect to cruises, a Vessel carries onboard service providers who may operate as independent contractors. Their services and products are charged as extras . Neither the Company nor the Carrier is responsible for their performance or products. These contractors may include doctors, medical personnel, hairdressers, manicurists, masseuses, photographers, entertainers, fitness instructors, spa personnel, beauticians, Internet and I.T. personnel or other instructional concessionaires, art or other auctioneers, shopkeepers and others providing services. These contractors work directly for the Client when performing their services. Neither the Company nor the Carrier is responsible for any such person's acts or omissions in providing goods or services to the Client. The independent contractors including Shore Excursion providers do not at any time act as agents or representatives of the Company or the carrier. Neither the Company nor the Carrier owns or controls any such independent contractors, makes no representation of any kind as to their performance and does not undertake to supervise their activities. Any Guest using such services or activities shall be deemed to agree and consent that any liability for any death, personal injury, illness, emotional distress, mental suffering or psychological injury to the guest or loss of or damage to property shall be the sole responsibility of the provider of such service or activity. Neither the Company nor the Carrier shall be or become liable or responsible in any way for any act or omission of any such provider pertaining to, or arising from or in connection with such services or activities.

24. Severability

In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason then such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding.

25. Successors and Assigns

These Terms and Conditions shall inure to the benefit of and be binding upon the Company and the Client and their respective heirs, legal personal representatives, successors and assigns.

26. Applicable Law

The Terms and Conditions and Conditions of Carriage including all matters arising from it are subject to Ontario and Canadian Law and the exclusive jurisdiction of the Ontario and Canadian Courts.

27. Privacy Policy

The Company will provide personal information, as well as any personal information provided in relation to persons whose travel arrangements have been requested by the Client, to suppliers and carriers to enable the operation of the services requested. The Company will do all reasonably possible in endeavoring to protect personal information.

28. Images and Marketing

The Client agrees that during the tour images, photos or videos may be taken by other travellers and/or the Company Staff that may contain the Client in part or in whole. The Client agrees that these images may be reproduced by the Company and the Client grants perpetual, royalty-free, worldwide, irrevocable license to reproduce such images, photos or video in any medium for promotion and publicity purposes. If Client wishes not to have images, photos or videos used by the Company, the Client must advise the Company prior to departure in writing.

29. Updating of Terms and Conditions

The Company reserves the right to update and/or alter these terms and conditions at anytime, and it is the Clients responsibility to be familiar with them. In addition to the Booking Terms and Conditions, the Client shall be bound by the Conditions of Carriage.

Contact Us

Write or visit  us:

The Travel Broker, 1049 Sydenham Rd, Kingston, Ontario - Canada K7M 3L8

Call us:

Toll Free 1-888-830-5324 · Tel: 613-389-7914 · Fax: 613-389-9028

Email: 

info@thetravelbroker.ca

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